Municipalities
A town supports more technology than its size may suggest: town hall, public works, public safety, community facilities, and sometimes a water or electric utility. Net Tech Integration offers the IT and OT capabilities towns and small cities need across North Carolina, southern Virginia, and upstate South Carolina.
Usually one person—and this is not their job
In many towns, technology falls to a clerk, finance director, or another staff member who is comfortable with computers. We give that person a dependable partner for support, security, backups, and planning, while preserving the visibility and oversight the town needs.
What we look after
- Town hall and administration
- Networks, workstations, identity, email security, file storage, and backup for clerks, finance, planning, and administration.
- Municipal water and sewer
- Control networks for treatment plants, pump and lift stations, and the telemetry connecting remote sites to operations.
- Public works and field crews
- Connectivity for maintenance yards, fleet facilities, work orders, and teams working away from the office.
- Public safety and shared facilities
- Support for police and fire departments, community centers, libraries, and other connected facilities.
How we support a town
- Monitoring and response
- Continuous monitoring, investigation, and remediation so issues can be addressed before they interrupt service.
- Security and email protection
- Endpoint protection, firewall and switch management, DNS filtering, and safeguards against email impersonation.
- Backup and recovery
- Verified backups for servers, workstations, and cloud accounts, supported by a practical recovery plan.
- Helpdesk for staff
- Support by ticket, email, and phone from people who know the town's environment.
- Planning and budgeting
- Roadmaps and replacement schedules aligned with municipal budget cycles.
- Projects and upgrades
- Clearly scoped work for device upgrades, network improvements, and facility moves.
If your town runs its own utility
Administrative systems and utility control systems serve different purposes and need different operating practices. Town hall may run on email, accounting, permitting, and records software. A treatment plant depends on controllers, telemetry, and SCADA around the clock.
We design and monitor those environments separately, with a deliberate, documented boundary between them. That separation reduces risk while preserving the information and access each team needs. Learn more on our Utilities page.
We show up, and you keep the same people
You work with a consistent team that learns how your systems fit together. When a site needs hands-on attention, we make the trip. The result is responsive support without starting over with a new person each time you call.