IT Expertise at Your Fingertips
You didn't start your business to think about your IT!
Simplify your workflow!
Our expertise
Does this sound familiar?
We know you might've been making do, patching together systems, and winging it through setup guides. It's what many small and medium-sized business owners do, and you've been doing great! But imagine all that time and effort, now channeled into growing your business instead.
That's what we offer: a down-to-earth, clear-cut IT service that lets you wave goodbye to tech headaches. Let's team up and make IT the breeze it should be, so you can focus on the work you love.
You're wasting time troubleshooting computers?
You're uncertain if you everything is setup correctly or if you are fully utilizing the services you are paying for?
You don't have the budget for a full-time IT or CTO?
What we offer
Remote Network Monitoring and Management
- 24/7 Network Monitoring (remote)
- 24/7 Event Response, Automated
- Event Response, Manual
- User Access Management
- Mission Critical
- Priority Operation Support
- Non-Critical Support
- Reactive On-Site Support
- Event Analysis and Reporting
Endpoint Security and Accessibility
- Firewalls Configuration Management
- Managed Switch Configuration Mgmt
- Endpoint Detection & Response Protection
- Enforced Endpoint User Protection
- Advanced DNS Filtering
- Security Patch Management
- Security Awareness
Backup Management and Disaster Recovery
- Local File Server Backup
- Laptop & Workstation Backup
- Office 365 / Google Drive Backup
- Disaster Recovery
- Item-Level Recovery
On-Boarding to Ensure Seamless Engagement
- System Evaluation
- Initial Site Visit
- Equipment and Software Review
- Security Update
- Issue Prioritization
- Periodic Maintenance Evaluation
- Procedure Review
- Communication Protocols
Convenient and Accessible Technical Support
- Helpdesk and Support Ticketing
- Support Email
- Support Phone Line
- Remote Server Support
- Remote Laptop & Workstation Support
- Cellphones and Tablets
- Live On-Line Training Sessions
vCIO Services for Tech Alignment and Roadmaps
- Technology Alignment
- Network Roadmap
- Asset Management & Inventory Reporting
- Local Standards and Procedures
- Data Retention and Access Policies
- Planning and Budgeting
- Periodic Review Meetings
- Periodic and After-Action Reports
- End User Satisfaction
- Cloud Hosting Review
- Cloud Migration Planning
Upgrades and other On-Demand Services
- Windows 10 to 11 (end of w10 support)
- Improvement Projects
- Physical Maintenance Activities
- Compliance Audit Assistance
Prioritize Your Needs
This highest priority level is reserved for issues that directly threaten core business functions or risk substantial downtime and disruption. Such events necessitate immediate intervention to uphold business continuity and protect
This intermediate category is for issues that influence daily business activities but do not pose an immediate threat to critical operations. Addressing these issues promptly is crucial to prevent their escalation into mission-critical problems, thus maintaining the regular flow of business.
As the baseline priority, this level pertains to issues with minimal impact on business operations. These situations do not demand urgent action and are addressed based on a schedule that considers both convenience and the availability of resources, ensuring they do not adversely affect overall business.